Delivery & Shipping
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What is the delivery time?
The average delivery takes up to 2-4 business days to reach you. Our orders are shipped from Monday to Saturday, 9am to 10pm, excluding public holidays.
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Who is the courier service?
We ship all orders through NINJA VAN, a reliable carrier specializing in online shopping delivery.
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Does nichii deliver to restricted zones and PO boxes?
We are not able to deliver to PO boxes or to restricted zones such as camps, ports and airports.
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I am not available at time of delivery.
A NINJA VAN driver will call you to check if you would like your parcel to be left at a secure location of your choice, or you will receive an email/SMS to reschedule the delivery
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Do you do delivery outside Malaysia?
We only ship within Malaysia.
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How can I track my delivery status?
Track order, enter your “tracking number” to start tracking your order.
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I received the wrong delivery.
Please contact us and specify your order number, item order, item received. We will exchange the items to the correct ones.